• Finance And Business 19.02.2018 Comments Off on Please Every Customer Delivering Cultures PDF B543cc3b3

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    Please Every Customer: Delivering Stellar Customer Service Across Cultures PDF




    by Robert W. Lucas : Please Every Customer: Delivering Stellar Customer Service Across Cultures

    ISBN : #0071748369 | Date : 2011-04-14

    Description :

    PDF-34bdf | Whether you are new to customer service or have more experience, you will find Please Every Customer: Delivering Stellar Customer Service Across Cultures to be a valuable resource. In it, you will find a variety of helpful information and hundreds of tips, ideas and suggestions related to how people from different cultures communicate, view relationships and time, what they value and believe. You … Please Every Customer: Delivering Stellar Customer Service Across Cultures


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  • Finance And Business 15.02.2018 Comments Off on Millennials Who Manage Workplace Perceptions PDF E6af9121d

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    Millennials Who Manage: How to Overcome Workplace Perceptions and Become a Great Leader PDF




    by Chip Espinoza : Millennials Who Manage: How to Overcome Workplace Perceptions and Become a Great Leader

    ISBN : #0134086791 | Date : 2015-10-18

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    PDF-eb22b | Millennials will be our next great generation of leaders. Today, however, as they move into management, they face difficult practical challenges. Millennials Who Manage is a complete, research-based guide to overcoming those challenges, delivering outstanding performance, and getting recognized for it.   Reflecting their extensive enterprise consulting and research experience, the authors sh… Millennials Who Manage: How to Overcome Workplace Perceptions and Become a Great Leader


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  • Finance And Business 14.02.2018 Comments Off on Family Business Models Practical Solutions PDF 47cb5e1e4

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    Family Business Models: Practical Solutions for the Family Business PDF




    by A. Gimeno : Family Business Models: Practical Solutions for the Family Business

    ISBN : #1349319635 | Date : 2016-01-14

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    PDF-0468c | An exceptional new work on family business, showing how to maintain a balanced relationship between the family and the company, and ensure satisfactory business results. This roadmap helps the reader to build better managed and more stable family firms…. Family Business Models: Practical Solutions for the Family Business


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  • Finance And Business 12.02.2018 Comments Off on Macrowikinomics New Solutions Connected Planet PDF 23e66edc6

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    by Don Tapscott : Macrowikinomics: New Solutions for a Connected Planet

    ISBN : #1591844282 | Date : 2012-05-29

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    PDF-b16d2 | In their bestseller Wikinomics, Don Tapscott and Anthony Williams showed the world how mass collaboration was changing the way businesses commu­nicate, create value, and compete in the new global marketplace. This sequel shows that in more than a dozen fields—from finance to health care, science to education, the media to the environment—we have reached a historic turning point. Collaborativ… Macrowikinomics: New Solutions for a Connected Planet


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  • Finance And Business 12.02.2018 Comments Off on Environmental Radioactivity Natural Industrial Military PDF C455f658e

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    Environmental Radioactivity: From Natural, Industrial, and Military Sources PDF




    by Merril Eisenbud : Environmental Radioactivity: From Natural, Industrial, and Military Sources

    ISBN : #0122351533 | Date : 1987-02

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    PDF-a8611 | Environmental Radioactivity from Natural, Industrial, and Military Sources is the comprehensive source of information on radiation in the environment and human exposure to radioactivity. This Fourth Edition isa complete revision and extension of the classic work, reflecting major new developments and concerns as the Cold War ended, nuclear weapons began to be dismantled, and cleanup of the nuclear… Environmental Radioactivity: From Natural, Industrial, and Military Sources


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  • Finance And Business 10.02.2018 Comments Off on Green Business Process Management Sustainable PDF 69b8ae6c0

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    Green Business Process Management: Towards the Sustainable Enterprise (Progress in Is) PDF




    : Green Business Process Management: Towards the Sustainable Enterprise (Progress in Is)

    ISBN : #3642274870 | Date : 2012-04-18

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    PDF-8aebd | ​ Green Business Process Management – Towards the Sustainable Enterprise” consolidates the global state-of-the-art knowledge about how business processes can be managed and improved in light of sustainability objectives. Business organizations, a dominant part of our society, have always been a major contributor to the degradation of our natural environment, through the resource consumption, … Green Business Process Management: Towards the Sustainable Enterprise (Progress in Is)


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  • Finance And Business 10.02.2018 Comments Off on Smile Prescription Rich Castellano MD PDF 735f9c98a

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    The Smile Prescription PDF




    by Rich Castellano MD : The Smile Prescription

    ISBN : #1630478245 | Date : 2016-08-09

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    PDF-52544 | Dr. Rich has been featured on ABC, NBC, CBS, & FOX “The Smile Prescription” isn’t just a book to read, it’s a Smile Prescription to take and master. Real science, true stories, and fun exercises create lasting results. “The Smile Prescription” teaches you how to live a happier, healthier, and more abundant life. “Create more smiles in your life and your relationships NOW with ‘The Smile Pres… The Smile Prescription


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  • Finance And Business 10.02.2018 Comments Off on HVAC Customer Service Handbook Customers PDF 5a59c2469

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    HVAC Customer Service Handbook: How To Stay Cool When Customers Get Hot PDF




    by Steve Coscia : HVAC Customer Service Handbook: How To Stay Cool When Customers Get Hot

    ISBN : #0976755211 | Date : 2005-10-13

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    PDF-6f5a8 | This book gives HVAC Service Professionals the strategies and techniques required to deliver world-class customer service. When the thermostat goes to either extreme, the phones will start to ring. While HVAC reps can not control the weather, there are numerous behavioral aspects that are controllable. The flowcharts offer a step-by-step approach to fast and professional problem resolution. This b… HVAC Customer Service Handbook: How To Stay Cool When Customers Get Hot


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  • Finance And Business 09.02.2018 Comments Off on Coach Couch 2nd Psychology Business PDF 54150593f

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    Coach and Couch 2nd edition: The Psychology of Making Better Leaders (INSEAD Business Press) PDF




    : Coach and Couch 2nd edition: The Psychology of Making Better Leaders (INSEAD Business Press)

    ISBN : #1137561599 | Date : 2015-11-18

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    PDF-d832d | Professor Manfred Kets de Vries and his colleagues have helped thousands of executives to increase their effectiveness in dealing with colleagues and clients, and to refocus their own professional and personal aspirations. This book is a volume of essays on leadership development topics written by academics, coaches, and change consultants. It explores how extraordinary leaders and thriving org… Coach and Couch 2nd edition: The Psychology of Making Better Leaders (INSEAD Business Press)


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  • Finance And Business 08.02.2018 Comments Off on Negotiate Winning Harry Mills PDF 8e5f3a134

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    Negotiate: The Art of Winning PDF




    by Harry A. Mills : Negotiate: The Art of Winning

    ISBN : #0566072874 | Date : 1991-07-11

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    PDF-4fd8d | Aimed primarily at those involved in negotiation, this text attempts to provide the skills and strategies necessary to become a master negotiator and includes examples drawn from business and labour negotiations to emphasize key points…. Negotiate: The Art of Winning


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  • Finance And Business 07.02.2018 Comments Off on Building Communication Shareholder Value Methodologies PDF 5b6535e04

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    Building and Communication Shareholder Value: Tools and Techniques for Implementing Value-based Methodologies PDF




    by James O. Creelman : Building and Communication Shareholder Value: Tools and Techniques for Implementing Value-based Methodologies

    ISBN : #1898085889 | Date : 2000-11-27

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  • Finance And Business 05.02.2018 Comments Off on Music Markets Consumption Daragh OReilly PDF D101bcc54

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    by Daragh O’Reilly : Music, Markets and Consumption

    ISBN : #1908999527 | Date : 2013-05-31

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    PDF-6820e | A fully international and scholarly analysis integrating the unique popular music sector both within arts marketing and current marketing and consumption theories. It gives a full overview and coverage of music, marketing and cultural policy, and the emerging academic study of the sector…. Music, Markets and Consumption


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  • Finance And Business 04.02.2018 Comments Off on BUNDLE Conducting Assessments Multidisciplinary Effectiveness Based PDF 85070a921

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    BUNDLE: Soriano, Conducting Needs Assessments: A Multidisciplinary Approach, 2e + Kettner, Designing and Managing Programs: An Effectiveness-Based Approach, 4e PDF




    by Fernando I. Soriano : BUNDLE: Soriano, Conducting Needs Assessments: A Multidisciplinary Approach, 2e + Kettner, Designing and Managing Programs: An Effectiveness-Based Approach, 4e

    ISBN : #1452268584 | Date : 2012-10-01

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  • Finance And Business 02.02.2018 Comments Off on Advertising Works Papers Effectiveness Awards PDF F461a6609

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    Advertising Works: Papers from the IPA Advertising Effectiveness Awards v. 7 PDF




    : Advertising Works: Papers from the IPA Advertising Effectiveness Awards v. 7

    ISBN : #1870562089 | Date : 1993-06

    Description :

    PDF-e255f | … Advertising Works: Papers from the IPA Advertising Effectiveness Awards v. 7


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  • Finance And Business 27.01.2018 Comments Off on Brand Resilience Managing Recovery High Speed PDF Cdc8b0fb1

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    Brand Resilience: Managing Risk and Recovery in a High-Speed World PDF




    by Jonathan R. Copulsky : Brand Resilience: Managing Risk and Recovery in a High-Speed World

    ISBN : #0230111386 | Date : 2011-05-10

    Description :

    PDF-4eb69 | As the recent Tiger Woods scandal illustrates, brand reputation is more precarious than ever before. True and false information spreads like wildfire in the vast and interconnected social media landscape and even the most venerable brands can be leveled in a flash—by disgruntled customers, competing companies, even internal sources. Here, veteran marketing executive Jonathan Copulsky shows compa… Brand Resilience: Managing Risk and Recovery in a High-Speed World


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